Articles on the topic of corona are already overtaken by new developments at the very moment they are written. The exponential spread of COVID-19 affects us all. Logistics, as a sensitive seismograph for the situation of the economy and society, also experiences the consequences. In the following, we report how InstaFreight deals with the current circumstances and what impact it has on you.

Unrestricted service

Our teams are working from home since this week. It is our personal responsibility to slow down the spread of the coronavirus, wherever possible – #flattenthecurve.

As a digital freight forwarder, we have the advantage that our structures are agile, many processes are paperless and automated, and the entire IT infrastructure is cloud-based, so we are prepared for such a situation. We are and remain up and running. For you, this means the same quality and service you have come to expect from us. Our customer service will also continue to be available for you:

Reliability of delivery

Our partner network of more than 10,000 carriers covers Europe well. However, bottlenecks and delivery delays may occur due to the current crisis situation. Our very large network, nevertheless, enables us to provide sufficient transport capacities in this time so that your supply chain is not endangered. Please note, however, that there may be delays in your transports and that, depending on the current border restrictions we cannot operate on all routes. Do not hesitate to contact us if you have any questions regarding this:

Safety first and foremost

The safety of our partners is important to us. Accordingly, we monitor the development of the rapidly changing official regulations and act accordingly. We apologize if this should lead to short-term changes in available routes.

We are convinced that InstaFreight is well prepared for the weeks ahead so that your logistics is affected as little as possible. A situation like this shows once again how important agility in logistics is and how much a digital infrastructure can contribute.