Many shippers require their freight company partners to be ISO certified. But you might ask yourself: What is an ISO certificate? How can companies receive it? And why is it important?

ISO stands for International Organization for Standardization and is a non-governmental organization that develops standards to ensure the quality, safety and efficiency of products. If a company is ISO certified, it means that it has met certain requirements and standards defined by the ISO audit guidelines. Many businesses require their partners to be ISO certified, because it confirms an organization’s credibility and its compliance with management standards. 

We are ISO certified

InstaFreight has recently received the ISO 9001:2015 certificate! This confirms that we do business in accordance with the most recent quality standards. We underwent a thorough audit process before being presented with the certificate. The assessment determined that we successfully fulfill a set of standard management criteria in the following categories:

  1. Customer focus
  2. Leadership
  3. Engagement of people
  4. Process approach
  5. Improvement
  6. Evidence-based decision making
  7. Relationship management

The ISO assessment established that InstaFreight has a consistent way of doing things which ensures that its products and services meet customer needs as well as regulatory needs.

Why is it important?

The ISO certificate is significant from our company’s as well as our customer’s perspective. Through the internal ISO assessment process InstaFreight examined its business practices, which helped to become even more efficient and increase customer satisfaction. Since our main priority at InstaFreight is to please clients, the ISO certification contributed to the achievement of this goal by ensuring clients that InstaFreight operates efficiently and safely, delivering the highest quality products and services. 

For both parties ISO stands for quality, trust, safety, confidence and many other positive values which all complement our core business values. There are not many startups that have passed the ISO audit, so InstaFreight is proud to have already received this quality standard certificate after only 3 years of being in the logistics business. 

In the near future InstaFreight is also planning to become ISO 14001 and ISO 28000 certified, which will further prove that the organization follows environmental performance, security and safety requirements. 

 

Rune Hiort, project manager at InstaFreight, tells more about our ISO certification:

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